Shipping and Billing

Delivery Information

• How long does it take for my treatment to arrive?
• How do I track my order?
• How do I track my cold freight order?
• My order never arrived, what do I do?

Payments

• How can I pay for an order?
• Can I split my payments or go on a payment plan?
• How do I apply my discount code for my treatment plan/prescription?
• How much do Juniper menopause treatment plans cost?
• How much does the Weight Loss Program cost?

Shipping

• How do I change my shipping address?
• Where do you ship?

Refunds & Rebates

• How do I get a pharmacy receipt to use to claim with my private health insurance?
• How does the 30-day money-back guarantee work for weight treatment plans?
• What is Juniper’s refund policy?
• Can I claim through Medicare?
• What is Juniper's refund policy?
• Can I claim through my private health insurance?