Your medicine works optimally when it’s been stored under specific storage conditions. Any breaches to these conditions, unfortunately means that your medication’s safety and efficacy has been compromised.
💉If you have been prescribed a medication that uses a pen:
- Store unused medication between 2°C and 8°C in a refrigerator (not in or too near the freezer section or cooling element). Do not freeze.
- When your medication is being used, you can keep the device for 1 month either at room temperature (below 30˚C) or in a refrigerator (2˚C to 8˚C), away from the cooling element.
If you choose to store your medication below 30˚C (unrefrigerated) for 1 month, please make sure to discard it after 1 month even if there is still some medicine left.
📌 General house-keeping tips:
- Do not expose your medication to heat, direct sunlight or dampness. This can destroy some medicines. Keep away from the bathroom, sink, windowsill or car.
- Do not use your medication after the expiry date printed on the label, carton or blisters. If the expiry only includes a month and year, the expiry date refers to the last day of that month.
- Do not use your medication if the solution is not clear and colourless.
If you require additional support, please reach out to our medical support team by messaging us here.
Frequently Asked Questions