How do I cancel or pause my treatment plan subscription?

To cancel or pause your Juniper treatment plan, please follow the below instructions. If you are just wanting to cancel for a few months, you can delay your order so that you continue to have access to the educational content plus tracking your progress via your account. 

    1. Log in to your Juniper Account
    2. Click View Treatment Plan

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    3. Click  FAQs

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    4. Click How do I cancel my subscription?

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    5. Click click here to cancel
    6. Select your reason for cancelling

If you cannot see the option to cancel your treatment, or would like to unsubscribe from our emails, please send us a message here and our team will action this for you. Make sure to provide a cancellation reason, so we can provide you with some assistance when cancelling your account. 

 

 Please note we are unable to cancel or pause processing orders as per our Juniper Refund Policy, which you can read here.