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We are sorry to hear you aren't happy.

We value your feedback as an essential part of our commitment to continuous improvement. If you've encountered an issue or have concerns about our products or services, we're here to help. Making a complaint is a straightforward process, and we want to ensure that your voice is heard and your concerns are addressed promptly.

Please reach out to our dedicated Patient Support team directly via email at, or via a support request here.

Please provide as much information as possible on how we can help you, and our team will review and investigate your enquiry, acknowledging your feedback within 3 business days and providing an appropriate timeframe within which to expect a full response.