How do I change the address on my order that has already been shipped?

Your order will be sent via cold freight using a courier called Home Delivery Services.

To update your shipping address, please send a message to our Patient Support team here with your new delivery address. Please note that this change of address is not guaranteed.

Note: if your order is arriving via AusPost you’ll be able to monitor your order delivery and update your address through the Auspost App.